Qualities of an Effective Facilitator

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• Pays attention to the group conversation and clarifies any questions or concerns.
• Asks the right kinds of questions to stimulate and conclude discussions.
• Adapts to the needs and composition of the group.
• Respects people and is sensitive to emotions and motivations.
• Involves everyone and encourages an open, positive discussion.
• Has experience with and understands the clinical aspects of palliative care.
• Sets clear expectations and timelines and provides effective documentation.